Flexible + Responsive Service

Flexible and Responsive Service

CommunityPlus provides the most flexible skilled caregiving service on the island - From one hour per week to 24 hours per day.

• We regularly provide 1 hour visits in the community. 1h QID, no problem.

• We will do everything possible to support people in crisis. Same day services are not a given but we have a great track record of coming through in a pinch.
• A home safety assessment must take place before service begins. If you know there is a potential for service to be needed it is best to get the agreement and assessment done beforehand.

• We are among the few providers who provide skilled caregivers including lifts, transfers and complex care with Nursing supervision.
• Many providers staff a mix of skilled and unskilled caregivers under the same label.

• Rush is the killer of care. Scheduling expertise will make or break a successful experience with home care.
• Continuity is partially possible because Caregivers are retained long-term with living wages, benefits and pension.
• Online portal with current schedule so Clients know who’s coming and when.
• Communication when short changes impact client schedule times.

• Live-in (Homestay), Asleep and Awake Overnight services available.
• Overnights are discounted and hours are added when the caregiver is kept up through portions of the sleep period.
• Live-in provides the best continuity and is the most heavily discounted service for high needs situations.

We are able to offer services in rural Island locations. A rural area is anywhere distant from a population center where caregivers reside. There are effectively two options in these circumstances:

• Live-in care - A team of caregivers stay in the home consecutively for multiple days each.
• Hourly care with exceptional travel added - Care time plus the time needed for round-trip travel.

For more details see Home Care Basics: Travel Time & Rural Travel Time

• Friendly responsive communication from a small consistent team of local Coordinators - Brittany, Holly and Tara
• No remote call centers or answering services used for afterhours and weekends - always the same Coordination Team answering the phone.