The Caregivers We Keep
Finding and keeping exceptional caregivers is key to providing exceptional client service.Exceptional caregivers are the ones that say yes when they want to say no.
They find a way to make it work, they are people of conscience and they act on principle because everyone deserves to be cared for.
Some keep extra briefs, meal replacement shakes in the trunk of their cars with the rest of their care supplies. Some make birthday cakes, some celebrate the little things and others always answer the phone and show up. It takes a team to fill all the gaps and do all the things.We are empowered to care for others when we can meet our own needs.
And we all deserve to be paid enough to live with stable employment that doesn’t require multiple jobs. We all want to be treated with respect and decency. CommunityPlus is a Living Wage Employer for all of these reasons. Caregivers that are cared for provide better care to Clients.
- Maintaining quality care services includes the consistency of the quality of your care providers. All of our caregivers are conscientious individuals.
- New hires must demonstrate conscientious behavior, good communication and reliability. Most of those who do not meet our standards are terminated within the first three months of employment.
- Of the caregivers who are with us for more than a year we have a 90%+ retention rate.
- Conscience shows through consistent responsibility to commitments, even when it is inconvenient to do so
- Awareness and common sense are necessary to notice, act on and report changes
- Reliability because being great at what we do only matters when we show up consistently so trust can be built
- Excellence is not an act but a habit. People of conscience who have pride in the work they do are driven to deliver excellence consistently
Pro-tip: We are a highly organized operation with a compassionate culture, great wages and humane benefits. High retention rates allow us to provide consistency in the quality of our people as well as our service practices.