How We Use 'AI'
Community
Plus Care uses Artificial Intelligence (AI) to make our work more efficient — never to replace human decision-making or personal connection.
- We use AI to reduce manual administrative work and data translation without sacrificing accuracy or human oversight.
- We do not use AI to generate articles or content. All content on our website is written by people.
- AI-generated images may be used on our website or in print materials to represent care settings or team members when real photos would compromise privacy.
- Any image created using AI is clearly identified as AI-generated.
- We do not use AI chatbots or automated conversation tools.
- All contact with clients, families and staff is handled by real people.
- We use technology to facilitate care - not to replace the human experience.
- AI is not used to decide who provides care, when care is scheduled, or what care is provided.
- Scheduling decisions are always made by humans who have been trained as Coordination professionals.
- AI technology has not been validated for care scheduling (capacity-limited dynamic resource allocation across geography and time).
- We maintain clear oversight of any AI use, follow privacy laws and never share or sell personal information to AI companies.
- Our team reviews all AI-related tools regularly to ensure they continue to meet our standards for safety, privacy and accuracy.
Pro-tip: At CommunityPlus, people come first and always will.
Have questions about your care options? Our Coordination Team is ready to help.
