Invoice Terms

Invoice Terms

Applicable Taxes

are paid for by the client, as they apply to the services provided and pursuant to Federal and Provincial legislation.

Incidental Expenses

such as parking at an appointment for the Client, travelling on public transportation with the Client, transporting the Client, eating meals out with the Client, or running errands requested by the Client or Payor are to be paid for by the Client.

Annual Receipts

are issued at the beginning of February of the following year. This receipt provides a convenient single record of all services for tax filings and related submissions.

CRA: Attendant-Care Expenses-Link We accept the following forms of payment:
  • Direct Bank Debit (3% discount)
  • Direct Bank Payment
  • Credit Card (1% discount)
  • E-transfer
  • RBC Payee
We can not accept cheques, retainers or pre-paid services. Payment discounts apply for Pre-authorized payments made by:
  • Credit card receive a 1% discount
  • Bank debit receive a 3% discount
90%+ of our clients receive a discount for using pre-authorized payment method. Less time spent collecting money, more time spent on improving our services to you.

Returned Payments

incur a two-hundred dollar ($200) fee for each payment returned by the bank.

Invoices are issued monthly

(12 times per year) and are payable upon receipt, with a fifteen (15) day grace period. An invoice is considered in default if unpaid fifteen (15) days after issuance.

If an invoice remains unpaid

beyond the (15) fifteen day grace period, Community Plus Care Ltd. may collect payment using the backup bank debit or credit card on file.

For any invoice in default, interest will accrue on the unpaid balance at a compounding rate of 2% upon default and every thirty (30) days following (equivalent to an APR of 26.82%). The Payor shall be responsible for any expenses incurred by Community Plus Care Ltd. in collecting overdue payments, including attorney fees and all costs of collection. The Payor agrees to review invoices upon receipt and communicate any invoice disputes within fifteen (15) days of the emailed date of the invoice. Disputes are not recognized after this period and full payment is required
Pro-tip: Most providers bill twice or more each month. Having 24 to 26 invoices each year is harder to understand and reduces the sticker shock factor. We bill once a month with a 15 day grace period. Twelve bills per year is a lot easier to understand.

Have questions about your care options? Our Coordination Team is ready to help.

Contact Us Call 250-658-6508